Shipping Costs & Order Tracking - STEAMRS
At STEAMRS, it is important to us that your order is delivered to you with steaming speed, quickly and reliably. That's why we work with the best delivery services to make sure your package reaches you on time and in top condition. After all, we don't want steam coming out of your ears because your order got lost in the logistics maze!
Below you'll find everything you need to know about shipping costs and tracking your package. So you can sit back and relax while we make sure your order gets to you safe and sound.
Shipping costs
Shipping costs are automatically calculated during the ordering process.
- For orders within the Netherlands and Belgium, we use a flat rate of €4.95 shipping. For orders over €50, shipping is free.
- Orders to Germany and other EU countries are subject to a flat rate of €6.95 shipping costs. For orders over €100, shipping is free.
Order Tracking
When we have shipped your order with love, we will of course let you know with a celebratory email. Included in this is a Track & Trace code, so you can track the status of your package at any time. Please note that it may take some time for this tracking code to work and be visible. But rest assured, we will make sure the order gets to you as soon as possible.
- Orders placed before 6 p.m. on weekdays are usually shipped the same day. Depending on DHL's speed, the package will be delivered the next day.
- Orders placed on weekends or holidays will be shipped on the next business day.
- If you order before 6 p.m. on Friday, your package will be shipped the same day. Although the package can sometimes be delivered as early as the next day, it is more common for delivery by the postal service to take place on Monday.
Still have questions about shipping costs or order tracking? Please feel free to contact us at [email protected]. We are very happy to help you and will be happy to assist you.
Sustainable products
Quality and sustainability are key
24/7 customer service
Prompt and honest customer service
We guarantee quality
Excellent warranties on our items
Same day shipment
Before 6 p.m. on weekdays
Origin
The idea to bring about a change in the current way of textile-care arose as a spark of creativity. Soon, the first designs were created for a unique, luxurious and durable garment steamer that would make all wrinkles disappear effortlessly in an instant. They also saw an opportunity to develop a device that would not only be effective, but would also look elegant and stylish - something that had been lacking in the market until then. Thus was born our dream to modernize the way we care for our clothes with STEAMRS.
What we stand for
Our Collections
With passion and dedication, STEAMRS combines old-maid tricks, with the latest technologies, to care for clothing. We believe that an extra touch of love, convenience and even fun should be at the heart of the garment care process. By striving to fuse timeless traditions and innovative advances, we have created a unique collection that embodies the best of both worlds.
Sustainability and quality
We are committed to sustainability, not only in the products we create, but also in the mindset we want to spread. By encouraging people to be conscious with their clothing, we hope to contribute to a world where waste is reduced and a new appreciation is created for the items we use every day.
